Opening Time:  Mon‑Sat  09:30‑18:00   Sun 10:30‑16:30
Call Chelmsford: 01245 690123 Call Brentwood: 01277 525300call out technician

Terms and Conditions

MRT World > Terms and Conditions

Terms and Conditions

Agreement for repair

1.1 The terms set out in these Conditions of Repair (“Agreement”) will apply to the services (“Services”) we give to fix your phone, tablet, PC and additionally any embellishments (“Device”) on the services registration frame. Phone, tablet, PC and additionally any embellishments (“Device”) on the services registration frame.

1.2 Reference to “us”, “we” and “our” imply MRT WORLD and references to “you” and “your” are references to you (“Customer), the individual tended to on this shape.

All (with the exception of if by and large communicated)

2.1 This Agreement will initiate from the date you commence the services registration frame and will proceed until the point when we have fixed or generally restored your Device, whichever is sooner, and got any installment due from you.

2.2 We will try and endeavors to fix your Device subject to the accessibility of any parts required as well as the terms of any significant certification or guarantee. We will play out the Services utilizing our most extreme consideration and skills.

2.3 We will utilize high quality perfect parts for the fixes of all gadgets

2.4 We will require the password of your Device with the end goal to test the Device before or after the Services. Should you like to keep this data private, we can at present continue with an arrangement, yet won’t have the capacity to play out a full practical beware of the Device until the point that you return to the store, which can postpone the arrangement of the Services, if any modifications should be made.

2.5 Any time estimate for finishing of the services, which might be given to you, is a estimate just and does not frame any commitment under the terms of this Agreement. We will intend to restore your Device when sensibly conceivable, be that as it may, any Board (Level

be that as it may, any Board (Level 3) fixes (i.e. fixes to the rationale leading group of the Device) may take somewhere around 7 working days to be finished.

2.6 We will inform you when the Device has been fixed and is accessible for collection from store. In the event that the gadget has not been collected, it will be exchanged to our focal stockroom for storage. Any conveyance from focal distribution center will be chargeable. In the event that essential, we will send an update and the gadget will be recycled if not collected by day 90.

2.7 If we can’t finish the Services for any reason, or the Services will bring about further costs payable by you past that at first assessed by us, we will inform you promptly by means of phone as well as email.

In the event that no fault is found on your Device or you don’t acknowledge our modified gauge, we will restore your Device to you unrepaired and we maintain whatever authority is needed to charge you an diagnostic expense as per our standard charges.

2.8 The charges of repair will be ascertained where conceivable as per our standard charges as distributed every now and then.

2.9 We will be qualified for keep your Device until the point when all charges payable have been paid. We may likewise charge an extra expense for capacity of your Device.

2.10 Use of our services may void your manufacturer’s warranty. On the off chance that you might want to dodge this, at that point please take your Device straightforwardly to the manufacturer. If it’s not too much trouble take note of, your manufacturer’s guarantee won’t cover any unintentional damage.

Specifically to the manufacturer. Your manufacturer won’t cover any incidental damage.

2.11 MrT World may introduce guarantee seals following the fix/repair. Any altering of the seals will void the MrT world’s guarantee.

2.12 Our items and repairs are secured by the guarantee terms illustrated in the table underneath

Repair or gadget Type​ Warranty Term
Screen replacement​ 12 month guarantee (except if generally indicated)
Battery substitution 3 month Warranty (except if generally indicated)
Software Repair​ 1 month Warranty
PC Repair​ 3 month Warranty (except if generally indicated)
Phone Logic Board Repair (Level 3) 1 month Warranty
Brand New Devices 12 month Warranty (except if generally indicated)
Refurbished Device​/Second Hand Devices 90 days Warranty (except if generally indicated)
Accessories 90 days Warranty (except if generally indicated)

 

2.13 The Warranty is connected to a particular gadget as recognized by its one of a kind IMEI or serial number and to a particular Customer as distinguished by the records on our system.

It will cover the Customer for any re-occurrence of the initial fault and for the part supplanted/fixed just, be that as it may if extra fault emerge, they won’t be secured under the terms of this Warranty. Furthermore, the Warranty won’t cover accidental damage, nor will the cover broaden should the gadget change possession.

2.14 We don’t acknowledge obligation regarding any movement in damage where your Device has been fixed somewhere else before your fix at MrT WORLD or any issues found in your Device (i.e. ‘Contact virus ‘, tore flex) which were not clear upon initial inspection.

Should any issues end up apparent, when the Device is opened, we will get in touch with you by means of phone/email.

2.15 We don’t acknowledge obligation regarding any progression in damage for Devices that have been damaged by fluid. Opening the Device could set off further damage which now and again might be intense and irreparable.

2.16 We request that our Customers monitor their Device post liquid damage repair, as unexpected issues can emerge not long after treatment for liquid damage, which are outside our ability to control.

2.17 Should your Device show any further issues identifying with the liquid damage amid the Warranty time frame, we will re-evaluate and re-quote for the work required.

We will likewise offer a full refund of all monies paid by you as for fixes did to your Device, barring the £18 in advance expense, should you wish to take this choice.

2.18 Following fix, any water sealing or obstruction can’t be ensured.

LIABILITY

3.1 Our whole risk in regard of any single reason for activity emerging out of or regarding this Agreement (regardless of whether for break of agreement, tort, including carelessness, resolution or generally by any stretch of the imagination) will be restricted, to the degree that the reason for activity identified with our supply of the Services, at our selective choice to: (a) providing the Services once more; (b) payment of the expense of having the Services provided once more; or (c) reimbursing you any sum that you have paid in regard of the Services.

3.2 If your Device is damaged beyond prudent fix as an immediate consequence of a services or fix attempted by MrT World, you are qualified for a completely useful restored gadget of equivalent incentive to your Device, in view of its model and condition as got and with the original repair issue resolved. With the end goal to get a substitution gadget, full payment probably been gotten for the fix benefit and the pertinent damaged gadget must be surrendered to MrT WORLD.

3.3 Any information or data that you may have put away on the Device will remain your sole duty and we acknowledge no risk for misfortune or debasement of such information anyway caused and we in this manner exceptionally suggest that you back up your Device onto an outside drive before appointing our Services. It is your duty to track any such information.

3.4 Nothing in this statement 3 will apply in order to restrain or avoid our obligation for: (a) demise or individual damage coming about because of our carelessness; (b) break of any terms suggested by rule; (c) any case emerging under the Consumer Protection Act 1987; or (d) false distortion.

3.5 In no situation will we be at risk to you for any roundabout, unique or noteworthy misfortune emerging out of or regarding this Agreement, including any loss of business, income, benefits, foreseen sparing, altruism or some other backhanded or significant misfortune or damage of at all nature howsoever emerging.

3.6 We will not be at risk for any case emerging under this Agreement except if you give us composed notice of the case inside three months of getting to be mindful of the conditions offering ascend to the case or, assuming prior, three months from the time you should sensibly to have turned out to be mindful of such conditions.

3.7 If you utilize our “repair centre services”, know we will chip away at the part level of your rationale board along these lines, we can’t ensure a repair on the gadget. Because of the idea of the repair there is dependably a probability that the

Damage may intensify to the phase where the gadget is BER (beyond economical repair). In these conditions, we will refund all installments for this repair. We offer a 1-month guarantee on Repairs focus benefit on work completed.

DATA PROTECTION

4.1 We request your name and address and alternate points of interest so we can tell you when your Device has been fixed and furnish you with an effective after-deals benefit. We may likewise send you instant messages or potentially messages every once in a while to alarm you to new services and advancements. By using  our Services you automatically agree to our utilization of your own data as depicted.

GENERAL

5.1 We will not be at risk to you for any deferral in our disappointment of execution of our commitments under this Agreement emerging from any reason past our sensible control.

5.2 Our inability to practice or implement our rights or the giving of any abstinence, deferral or liberality, won’t be translated as a waiver of such rights under this Agreement or something else.

5.3 This Agreement sets out the whole agreement and comprehension among you and us regarding its topic.

5.4 This Agreement may not be corrected, adjusted, shifted or enhanced with the exception of in composing marked by or in the interest of you and us.

5.5 If any piece of this Agreement is observed to be void or unenforceable it will be separated from whatever is left of the Agreement so it is successful to the degree that it will not influence the legitimacy of the equalization of the Agreement, which will stay legitimate and enforceable as per its terms.

5.6 Nothing in this Agreement will give on any outsider and advantages under the arrangements of the Contracts (Rights of Thirds Parties) Act 1999.

5.7 This Agreement will be administered by the laws of England and Wales and will be liable to the select ward of the English Courts.

SUMMARY POINTS

Utilization of our repair services will void your manufacturer’s guarantee.

Any information or data that you may have put away on the Device will remain your sole obligation and we acknowledge no risk for misfortune or defilement of such information anyway caused and we thus exceedingly prescribe that you back up your Device onto an outside drive preceding your repair.

We don’t assume liability for any movement in damage for Devices that have been damaged by fluid. Albeit far-fetched, opening the Device could set off further damage and now and again might be intense and irreparable.

We will offer 1-month guarantee for fluid damage fixes. Should your Device show any more issues identifying with the liquid damage amid this period, we will re-evaluate and re-quote for the work required. We will likewise offer a full refund, excluding the £18 in advance expense, should you wish to take this choice.

We don’t assume liability for any movement in damage where your Device has been fixed somewhere else preceding your fix at MrT world. Should any issues end up obvious, when the gadget is opened, we will get in touch with you promptly by means of phone/email. [Examples of this may include missing screens and torn flex cables.] Consistently we will do our most extreme to deliver on the cited pivot time, yet in a few frequencies, for reasons out of our control, this can’t simply be ensured. Our cited repair times begin when the professional starts the fix.

On the off chance that you utilize our Repair Center services please ensure you read 3.7 above.

The guarantee term included with your repair in detailed 2.12 above. In the event that the Device builds up an extra fault random to the first repair, the repair guarantee contained in this passage won’t have any significant bearing. The guarantee incorporates the fixed/supplanted part(s) just and does exclude encourage unintentional or liquid damage to these parts.

On the off chance that your gadget is fixed by an outsider after our services, your guarantee with MrTWORLD will be voided

6.0 WEBSITE TERMS AND CONDITIONS

By proceeding to peruse and utilize this site you are consenting to conform to and be bound by the accompanying terms and conditions of utilization, which oversee MrT WORLD’s association with you in connection to this site. The term ‘MrT WORLD’ or ‘us’ or ‘we’ alludes to the proprietor of the site.

The term ‘you’ alludes to the client or visitor of our site.

We may adjust this agreement whenever, and such changes will be taking effect right now after posting of the altered concurrence on the site. You should audit the understanding occasionally to know about such adjustments and your proceeded with utilization of the site will be esteemed your definitive acknowledgment of the altered ascension. The use of this site is at risk to the going with terms of use:

6.1 The content  of the pages of this site is for your general data and utilize as it were. It is liable to change without notice.

6.2 Neither we nor any outsiders give any guarantee or assurance with regards to the precision, convenience, execution, fulfillment or appropriateness of the data and materials found or offered on this site for a specific reason.

You acknowledge that such data and materials may contain mistakes or blunders and we explicitly bar obligation for any such errors or blunders without limitations degree allowed by law.

6.3 Your utilization of any data or materials on this site is altogether at your very own hazard, for which we will not be at risk. It will be your very own obligation to guarantee that any items, services or data accessible through this site meet your particular necessities.

6.4 This site contains material which is claimed by or authorized to us. This material incorporates, yet isn’t restricted to, the plan, design, look, appearance and illustrations. Multiplication is denied other than as per the copyright see, which frames some portion of these terms and conditions.

6.5 All trademarks duplicated in this site, which are not the property of, or authorized to the administrator, are recognized on the site.

6.6 Unauthorized utilization of this site may offer ascent to a case for damages as well as be a criminal offense.

6.7 Every once in a while this website may in like manner linked to other websites. These connections are suited your solace to give extra information. They don’t imply that we guarantee the website(s). We have no commitment with respect to the material of the associated website(s).

6.8 Your utilization of this site and any question emerging out of such utilization of the site is liable to the laws of England, Scotland and Wales.

6.9 INDEMNIFICATION:

You consent to repay, safeguard and hold innocuous MrT WORLD, its officers, executives, workers, specialists, licensors, providers and any outsider data suppliers to the Services from and against all misfortunes, costs, damages and expenses, including sensible lawyers’ charges, coming about because of any infringement of this Agreement (counting careless or unjust direct) by you or some other individual getting to the Services.

6.10 COPYRIGHT, LICENSES AND IDEA SUBMISSIONS

The whole substance of the Site are secured by worldwide copyright and trademark laws. The proprietor of the copyrights and trademarks are MrT WORLD , its offshoots or other outsider licensors.

6.10.1 You may not alter, duplicate, recreate, transfer, post, transmit or disseminate, in any way, the material on the site, including content, designs, code and additionally programming.

6.10.2 You may connection to our site as long as you do as such in a way that is reasonable and lawful and does not damage our notoriety, but rather you should not set up a connection at all which recommends an affiliation or support where one doesn’t exist.

6.10.3 You may print and download segments of material from the diverse territories of the Site exclusively for your own non-business utilize given that you concur not to change or clear any infringement  or prohibitive notice from the content.

6.10.4 You consent to give to MRT WORLD a non-restrictive, sovereignty free, around the world, never-ending permit, with the privilege to sub-permit, to recreate, convey, transmit, make subsidiary works of, transparently appear and straightforwardly play out any materials and other information (tallying, without control, thoughts contained in that for new or enhanced items and services) you submit to any open territories of the Site, (for example, notice sheets, gatherings and newsgroups) or by email to MRT WORLD by all methods and in any media currently known or in the future created.

You additionally concede to MRT WORLD the privilege to utilize your name regarding the submitted materials and other data and additionally regarding all publicizing, showcasing and special material related thereto.

You concur that you will have no plan of action against MRT WORLD for any claimed or genuine encroachment or misappropriation of any exclusive right in your correspondences to MRT WORLD.

6.10.5 Publications, items, substance or services referenced in this or on the Site are the select trademarks or services characteristics of MRT WORLD. Other item and friends names made reference to in the Site might be the trademarks of their particular proprietors.

6.11 This Agreement will be represented by the laws of England and Wales and will be liable to the restrictive purview of the English Courts.

SEVERABILITY

In the еvеnt that аnу рrоvіѕіоn оf thеѕе Tеrmѕ оf Services іѕ dеtеrmіnеd tо bе unlаwful, vоіd оr unenforceable, ѕuсh рrоvіѕіоn shall nonetheless bе еnfоrсеаblе tо the fullеѕt еxtеnt реrmіttеd by аррlісаblе lаw, аnd thе unеnfоrсеаblе роrtіоn ѕhаll bе deemed tо bе ѕеvеrеd from thеѕе Tеrmѕ оf Sеrvісе, ѕuсh dеtеrmіnаtіоn shall nоt affect the vаlіdіtу аnd enforceability оf аnу оthеr rеmаіnіng provisions.

TERMINATION

The оblіgаtіоnѕ аnd lіаbіlіtіеѕ of thе раrtіеѕ incurred рrіоr to the tеrmіnаtіоn dаtе ѕhаll ѕurvіvе the termination of thіѕ аgrееmеnt for аll purposes.  Thеѕе Tеrmѕ of Sеrvісе аrе effective unlеѕѕ аnd untіl terminated bу еіthеr you or uѕ. Yоu mау tеrmіnаtе thеѕе Tеrmѕ оf Sеrvісе аt any tіmе bу nоtіfуіng uѕ that you nо lоngеr wіѕh tо uѕе our Servicess, оr whеn уоu cease uѕіng оur ѕіtе.

If іn оur ѕоlе judgment you fаіl, оr wе ѕuѕресt thаt you hаvе failed, tо comply with аnу term оr рrоvіѕіоn of these Tеrmѕ of Services, wе аlѕо mау terminate thіѕ agreement at any tіmе wіthоut notice аnd you wіll rеmаіn lіаblе for аll аmоuntѕ due uр to аnd іnсludіng the dаtе of tеrmіnаtіоn; аnd/оr ассоrdіnglу mау dеnу you ассеѕѕ tо оur Servicess (or any раrt thereof).

ENTIRE AGREEMENT

The fаіlurе оf uѕ to еxеrсіѕе оr enforce any rіght оr рrоvіѕіоn оf these Tеrmѕ оf Sеrvісе shall nоt соnѕtіtutе a wаіvеr оf ѕuсh rіght or рrоvіѕіоn.

Thеѕе Tеrmѕ оf Sеrvісе and аnу policies or ореrаtіng rulеѕ роѕtеd bу uѕ оn thіѕ site оr in respect tо Thе Sеrvісе соnѕtіtutеѕ thе еntіrе agreement аnd undеrѕtаndіng between you аnd uѕ аnd gоvеrn уоur uѕе оf thе Sеrvісе, superseding аnу рrіоr оr contemporaneous agreements, соmmunісаtіоnѕ and рrороѕаlѕ, whеthеr оrаl оr wrіttеn, between you аnd uѕ (іnсludіng, but not lіmіtеd tо, аnу prior versions of the Tеrmѕ оf Sеrvісе).

Anу аmbіguіtіеѕ in thе interpretation оf these Terms оf Sеrvісе shall not bе соnѕtruеd аgаіnѕt thе drafting party.

CHANGES TO TERMS OF SERVICES 

Yоu can rеvіеw thе mоѕt сurrеnt vеrѕіоn оf thе Tеrmѕ of Sеrvісе at аnу time at thіѕ page. Wе rеѕеrvе thе right, at our ѕоlе discretion, tо update, change оr rерlасе аnу раrt of thеѕе Tеrmѕ of Sеrvісе bу posting updates and сhаngеѕ tо our website. It іѕ your rеѕроnѕіbіlіtу tо сhесk our wеbѕіtе periodically for changes. Yоur соntіnuеd uѕе of or access tо оur website оr the Services following thе posting оf аnу сhаngеѕ to thеѕе Terms of Services constitutes acceptance of thоѕе changes.